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Uk Aerial Photography
Frequently Asked Questions

How will you protect my privacy and that of my neighbours?

Fly ROX UAV takes your privacy very seriously and that of your colleagues and neighbours. Please refer to our ‘Privacy Policy’ for further information; if you still have any further questions or issues please contact our office for further assistance

How much does your service cost?

As you would imagine with any photography project there are many varibles that affect the final cost, such as project length, complexity, editing requirements, etc., and for this reason most work is dealt with by quote. As a guide we would say the majority of our complex work involving filming & editing costs on average £385.00. For a 'Roof Health Check' it's £99.00 (currently offering a 25% discount for a limited time) and for our basic 'Home Seller Services' these start from as little as £30.00.

How will you provide me with the photos and/or videos?

You have several options:

  1. You can give us your memory stick to copy to at the time of filming
  2. We can upload to a cloud folder for you to download online
  3. Or we can provide you with a new USB memory stick and mail this to you via Royal Mail Special Delivery (actual charges will be passed to client)

Will you use my footage on your website?

Yes – but only with your prior permission or if you take advantage of our ‘Free Demo’ service, which is the only condition we impose.

If our ‘Free Demo’ can help you decide whether our service is appropriate for you it may help others in a similar position.

Do I own the film footage and/or photos that you take?

All photos and video remain the property of Fly ROX Ltd until ownership is passed to you by written consent or purchased by you. Where no explicit arrangement is in place, any footage taken not purchased or archived by prior arrangement, may be permanently deleted by us without prior notice.

Are you fully insured for the work you do?

Yes. Fly ROX Ltd is fully insured for all commercial activities undertaking, please contact us if you need further information.

Are you regulated and licenced to perform the work you do?

Yes. We are regulated and licenced for ‘Commercial Drone Operations’ by the UK Civil Aviation Authority (CAA). You can check the CAA online register to verify we are hold a ‘Permission for Commercial Operations’ (PfCO).

What are your 'Terms & Conditions' regards payment, etc?

For work costing less than £500.00 we ask for payment in advance payable by BACS transfer (details provided at time of booking). For work costing more than £500.00 we ask for 50% deposit up to a maximum of £500.00, balance payable upon completion of work. For repeat customers on permanent contracts favourable terms may be negotiated upon request.